Privacy Statement

This privacy notice discloses the privacy practices for Willoughby Insurance. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

Willoughby Insurance is the sole owner of the information collected on this site. Willoughby Insurance only has access to/collect information that you voluntarily provide via craig@willoughbyinsurance.com or other direct contact from you. Willoughby Insurance will not sell or rent this information to anyone.

Willoughby Insurance will only use your information to respond to you, regarding the information in your direct request. Your information will not be shared with any third party outside of this organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask Willoughby Insurance not to, you may be contacted via craig@willoughbyinsurance.com in the future to be informed about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from Willoughby Insurance at any time by using the craig@willoughbyinsurance.com address or phone number given on this website:

  • See what data has been collected about you, if any.
  • Change/correct any data collected about you.
  • Have Willoughby Insurance delete any data stored about you.
  • Express any concern you have about use of your data.

Security

Willoughby Insurance takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever Willoughby Insurance collects sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While Willoughby Insurance uses encryption to protect sensitive information transmitted online, your information is also protected offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which personally identifiable information are stored is in a secure environment.

Texting

The Agency (employees or others on the Agency’s behalf) may send text messages in various formats and with various contents, including but not limited to, text messages about insurance policies and other transactions initiated by You or marketing the products and services offered by or through the Agency.
You are the owner or authorized user of the mobile phone number identified below. You will notify us immediately if you are no longer the owner or authorized user of the mobile phone number identified below.
You are solely responsible for any message and data charges associated with such text messages.
To opt out at any time, send a text with STOP to Agency and you will be removed from our opt-in list. To receive future messages will be required to resubmit the opt in form.
We do not sell or lease our contact data or lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless compelled to do so by law.

If you feel that this privacy policy is not being adhered to, you should contact Willoughby Insurance via telephone at (716) 885-8100 or craig@willoughbyinsurance.com.