Family-owned since 1952 Three generations in Buffalo Certified Insurance Counselor (CIC) Independent: 45+ carriers Now appointed with The Hartford Licensed across New York State

Who we cover

Owning rental property in Western New York means dealing with long winters, aging building stock, and tenants who count on you to keep the heat on and the walkways clear. Whether you own a single Buffalo double, a few apartment buildings in Amherst, or a growing portfolio across the region, your property is a real investment and a real source of liability. Willoughby has helped local owners protect that investment since 1952, and we tailor the coverage to the kind of property you actually own.

Risks we see in WNY

  • Frozen and burst pipes during long WNY winters and vacancy periods
  • Ice dams, snow load, and roof damage from lake-effect storms
  • Slip-and-fall claims on icy sidewalks, stairs, and parking lots
  • Tenant and visitor injury lawsuits
  • Fire and water damage in older Buffalo-area buildings
  • Lost rental income while a unit is unrentable after a covered loss

Coverage that fits

What real estate & landlords typically need.

A starting point, not a checklist. We tailor the right mix to your actual operation.

Commercial Property Coverage

Covers the buildings you own against fire, storm, water, and other covered damage so a major loss does not wipe out your investment.

Premises Liability

Helps protect you when a tenant, guest, or delivery driver is injured on your property and holds you responsible.

Loss of Rental Income

Replaces the rent you lose while a unit sits empty during repairs after a covered loss.

Equipment Breakdown

Covers boilers, furnaces, and building systems that fail, which matters in older WNY buildings and through hard winters.

Umbrella Liability

Adds a layer of protection above your other policies when a serious injury or lawsuit goes beyond your standard limits.

Building Ordinance or Law

Helps cover the extra cost of bringing an older building up to current code after a covered loss, common with the region's aging housing stock.

The Willoughby difference

One agent. Many markets. Your side of the table.

As an independent agency, Willoughby shops many carriers for you, including The Hartford, Hanover, and Security Mutual, instead of pushing one company's products. We are local to Western New York, we have done this since 1952, and we match the coverage to your actual properties.

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Now placing business with

The HartfordThe HanoverSecurity MutualGeicoNational GeneralEmployersProgressive Commercial

and more through our agency network.