Family-owned since 1952 Three generations in Buffalo Certified Insurance Counselor (CIC) Independent: 45+ carriers Now appointed with The Hartford Licensed across New York State

Who we cover

You run on a tight budget, a lot of heart, and a roster of volunteers who show up because they care. Whether you are a food pantry in Buffalo, a church in the Southtowns, a youth sports club, or a community group running events all year, the work you do carries real responsibilities. Willoughby helps Western New York nonprofits, churches, and clubs build coverage that protects your mission, your board, your volunteers, and the people you serve, without stretching dollars that are meant for the community.

Risks we see in WNY

  • A volunteer or visitor slips on an icy walkway or wet floor at a winter event or service
  • A board decision leads to a lawsuit alleging mismanagement or wrongful termination
  • An accusation of abuse involving youth, members, or program participants
  • Fundraiser, festival, or facility-rental injuries and property damage
  • Theft or mishandling of donations, dues, or grant funds
  • A pipe bursts or a fire damages your building, equipment, or stored program supplies

Coverage that fits

What nonprofits & community typically need.

A starting point, not a checklist. We tailor the right mix to your actual operation.

General Liability

Covers third-party injuries and property damage at your facility, services, fundraisers, and community events.

Directors & Officers (D&O) Liability

Protects your board and leadership personally if they are sued over decisions, governance, employment, or finances.

Commercial Property

Repairs or replaces your building, contents, equipment, and program supplies after fire, theft, or storm damage.

Abuse & Molestation Coverage

Responds to allegations involving youth programs, congregations, or vulnerable participants, often excluded from a basic policy.

Crime / Employee Dishonesty Bond

Reimburses losses if donations, dues, or grant money are stolen or misused by a volunteer or staff member.

Special Event Liability

Covers festivals, fundraisers, and facility rentals where the public gathers and accidents can happen.

The Willoughby difference

One agent. Many markets. Your side of the table.

Willoughby is a local, family-owned independent agency serving Western New York since 1952, so we shop many carriers, including The Hartford and others strong in the nonprofit space, to match your mission and budget rather than fit you into one company's box. You get a real person down the road who understands how WNY organizations actually operate.

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Now placing business with

The HartfordThe HanoverSecurity MutualGeicoNational GeneralEmployersProgressive Commercial

and more through our agency network.